NHTSA Complaint #10628194 — 2007 SUZUKI XL7

THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JUST RETURN IN A SHORT TIME LATER. IT ALSO SOUNDS LIKE SUZUKI WILL DO NOTHING ABOUT IT. HOW CAN THIS BE ALLOWED? HOW CAN THIS BE SAFE? THERE ARE 80 COMPLAINTS ON HERE FOR A 2007 SUZUKI XL7 AND 25% OF THEM ARE FOR THE POWER STEERING. I'M ALSO AFRAID TO DRIVE MY CAR NOW AFTER READING THE HIGH AMOUNT OF AIRBAG DEFECTS. I AM NOT A RICH MAN. I HAVE A WIFE AND 3 KIDS AND HARDLY ANY MONEY. THIS IS MY ONLY VEHICLE. IF THIS IS A GOVERNMENT RUN WEBSITE THEN HOW COME NOTHING HAS BEEN DONE ABOUT THIS? THERE SHOULD BE A RECALL AND SUZUKI SHOULD BE PAYING FOR IT. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED FROM THIS PROBLEM. IS THAT WHAT IT TAKES FOR ANY ACTION TO GET DONE? I'M PRETTY SURE THE LAWSUIT FROM AN ACCIDENT WILL COST MORE THAN JUST FIXING ALL THESE VEHICLES. IT'S PRETTY SAD THAT WE ARE MORE WORRIED ABOUT OUR RELATIONSHIP WITH A FOREIGN COUNTRY THAN A FAMILY THAT MAY LOSE A LIFE OR TWO BECAUSE THEY ARE TOO CHEAP TO FIX THEIR PROBLEM THAT EVERYONE, INCLUDING THEM, KNOWS CAME DIRECTLY FROM WHEN THE CAR WAS DESIGNED AND BUILT. IT IS VERY UNDERSTANDABLE THAT CAR PARTS BREAK AFTER AWHILE. WHEN THEY ARE THE SAME CAR PARTS ON 25% OF A CERTAIN MODEL, IT IS VERY EASY TO SEE THAT SOMETHING IS WRONG. WHAT DOES IT TAKE TO GET A RECALL? 100% OF PEOPLE OWNING THIS VEHICLE TO COMPLAIN? ALL EVERYONE IS ASKING FOR IS TO PLEASE FIX THEIR VEHICLE SO IT RUNS LIKE IT SHOULD AND SHOW US SOME FAITH THAT THE CONSUMER IS VALUED FOR ONCE. THANK YOU FOR YOUR TIME...EVEN THOUGH I WILL PROBABLY HEAR NOTHING ABOUT THIS FROM ANYONE. *TR