NHTSA Complaint #10628046 — 2012 FORD FOCUS

ONGOING AND PERSISTENT ISSUES WITH THE TRANSMISSION; HESITATION, JERKING, SHUDDERING, GRINDING, LACK OF POWER. SLOW SPEED AND STOP-AND-GO DRIVING RESULTS IN VERY POOR PERFORMANCE FROM THE TRANSMISSION. ONE OCCASION I DID NOT HAVE ENOUGH POWER TO MERGE AND HAD TO PULL OVER ON THE HIGHWAY; THE ENGINE WAS REVVING BUT THERE WAS ALMOST NO POWER GOING TO THE WHEELS AND A VERY LOUD GRINDING SOUND COMING FROM THE FRONT. I HAVE HAD THE CAR INTO THE SHOP TWICE TO HAVE THE TRANSMISSION WORKED ON. THEY REPROGRAM THE SOFTWARE AND IT DRIVES OK FOR A FEW WEEKS, THEN GOES BACK TO THE ORIGINAL CONDITION. THE CAR IN MY OPINION IS UNSAFE TO DRIVE ABOUT HALF OF THE TIME. FORD HAS FAILED TO ADDRESS MY CONCERNS OR CORRECT THE ISSUE. *TR