NHTSA Complaint #10627941 — 2012 DODGE CHARGER

ON JULY 21, 2014 WHILE DRIVING ON A TWO- WAY STREET, SEVERAL OF MY DASHBOARD LIGHTS FLICKERED AND WIPERS CAME ON AND OFF WHILE DRIVING APPROXIMATELY 50MPH. I KEPT DRIVING WHEN GRADUALLY MY CAR BEGAN TO LOSE POWER, THE DASH BOARD NOTIFIED ME THAT IT WAS GOING INTO POWER SAVER MODE. LESS THAN A MINUTE OR TWO LATER, MY POWER STEERING WAS GONE. THE CAR STALLED IN THE MIDDLE OF TRAFFIC AS I WAS MAKING A TURN HOPING TO AVOID AN ACCIDENT. THE VEHICLE WOULDN'??T START AFTER MULTIPLE ATTEMPTS TO JUMP IT. I CALLED THE DEALERSHIP AND THEY GAVE ME THE NUMBER TO A TOW TRUCK COMPANY. ON JULY 22, A SERVICE ADVISOR CALLED TO INFORM ME THAT THE ALTERNATOR WAS BAD AND I ALSO NEEDED A NEW BATTERY DUE TO THE BAD ALTERNATOR. I TOLD HIM I HAD WARRANTY ON THE VEHICLE. HE TOLD ME I HAD 5 YEAR POWERTRAIN WARRANTY FOR 5YRS/100,000MILES AND ELECTRICAL IS 3YRS/36,000MILES. AT THIS TIME I HAD 54,139MILES. IT COST ME $1,056.15 TO HAVE THE DEALER INSTALL A NEW ALTERNATOR, BATTERY, AND TOWING FEES. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED VIA RECALL. THE VEHICLE ISN'T OLD ENOUGH TO HAVE ALTERNATOR ISSUES. ONLY 2 YEARS THIS DEFINITELY REQUIRES A RECALL. *TR