NHTSA Complaint #10627820 — 2013 HONDA ACCORD

TRAVELED FROM BATON ROUGE TO DALLAS WITH A COLD AIR CONDITION AND ON THE WAY BACK HOME FROM DALLAS. ONCE I GOT TO OPELOUSAS NO COLD AIR, ONLY HEAT BLOWING FROM THE AC. RICHARDS HONDA DEALERSHIP IN BATON ROUGE CLAIMS THAT A ROCK STRUCK MY CONDENSER, CAUSED THE LEAK AND THE ROAD DEBRIS IS NOT COVERED UNDER WARRANTY. MY CAR WILL BE A YEAR OLD FROM A NEW PURCHASE NEXT MONTH, I TRAVEL IN MY CAR EVERYDAY TO WORK AND NEVER HAD A PROBLEM WITH MY CAR IN NEARLY 30K MILES, UNTIL NOW. DEALER COST $530. HONDA SHOULD PROVIDE A PROTECTOR ON CONDENSERS TO KEEP THEIR REPUTATION REGARDING A RELIABLE AUTOMOBILE, PAY 100% OF THE FEES OR AT LEAST 75% AS HONDA SHOULD RECTIFY THIS ONGOING PROBLEM BY OFFERING A PROTECTOR AT NO COST TO THE CUSTOMERS AND IMMEDIATELY REPAIRING THE CONDENSER AT NO COST TO THE CUSTOMER WITHIN THEIR FIRST YEAR OF OWNERSHIP, MINIMUM. IT'S EXTREMELY HOT IN LOUISIANA AND I NEED MY AIR CONDITION TO WORK PROPERLY WHILE I TRAVEL TO WORK AND PAY MY MONTHLY NOTE ON TIME. I EXPECT THIS AC TO LAST MUCH LONGER THAN 11 MONTHS AND NEARLY 30,000 MILES. *TR