NHTSA Complaint #10759479 — 2013 HONDA ACCORD

I PURCHASED MY 2013 HONDA NOVEMBER OF 2013 AT ROCK HONDA IN FONTANA, CA. WHEN I FIRST PURCHASED THE VEHICLE IT HAD TO BE JUMP STARTED, WHICH I THOUGHT WAS FROM THE CAR SITTING SO LONG & IT BEING SO COLD.(THIS SHOULD HAVE SENT A RED FLAG). AFTER A FEW MONTHS & THEN THE CAR BEGAN TO ACT LIKE IT DID NOT WANT TO START. I WAS THEN STRANDED ON THE FREEWAY. I CALLED HONDA CARE. THE FIRST DRIVER CAME TO MY CAR TOOK TWO MINUTES TRIED TO START IT, SAID THERE WAS SOMETHING ELSE WRONG (AS HE WAS RUSHING & DID NOT HAVE TIME TO LOOK) HE ASKED TO USE MY PHONE CHARGER, LEFT MY HOOD UP (WHICH CAUSED DENTS IN MY HOOD FROM BEING ON THE FREEWAY WITH STRONG WINDS) & LEFT. THE SECOND DRIVER CAME & HAD TO GIVE ME A JUMP START & DO SOMETHING WITH THE GAS. I BROUGHT MY CAR TO THE DEALER UPON GETTING MY OIL CHANGE, EXPLAINED THE PROBLEM, & THEY SAID THEY FOUND NOTHING. THEN MY CAR DIED AGAIN. I CALLED HONDA AGAIN & THEY WERE SENDING SOMEONE OUT TO JUMP START IT BUT I WALKED OVER TO THE SEARS NEXT DOOR & THEY JUMPED IT. THEN IT HAPPENED 2 DAYS IN A ROW. THE FIRST DAY, THE HONDA CARE DRIVER HAD TO USE TWO SETS OF JUMPER CABLES TO JUMP MY CAR. THE SECOND DAY THE DRIVER HAD TO JUMP MY CAR AGAIN, BUT THIS TIME I RECORDED IT. I THEN AGAIN BROUGHT MY CAR TO PENSKE HONDA IN ONTARIO WHERE I EXPLAINED TO A SERVICE TECHNICIAN WHAT HAPPENED & I CALLED HONDA CORPORATE OFFICES WHILE AT THE DEALERSHIP. I TOLD HONDA CORPORATE ABOUT MY HOOD & HOW MANY TIMES I HAD TO CALL HONDA CARE. THEY SUPPOSEDLY OPENED A CLAIM BUT NEVER CALLED ME BACK & GAVE ME THE RUN AROUND WHEN I CALLED THEM. THE DEALERSHIP THEN DID MY OIL CHANGE & CHECKED THE CAR OUT & FOUND NOTHING. I THEN GOGGLED THE SYMPTOMS OF MY CAR & FOUND RECALL WITH THE FUEL SYSTEM WHICH SHUTS DOWN THE BATTERY ON THIS SITE. I BELIEVE ROCK HONDA SOLD ME THE VEHICLE WITHOUT REMEDYING THE RECALL PRIOR TO SALE. HONDA CORPORATION DID NOTHING.