NHTSA Complaint #10627715 — 2014 DODGE DURANGO ENGINE

Complaint Details

ODI Number	10627715
Vehicle	2014 DODGE DURANGO
Component	ENGINE
Date of Incident	January 11, 2014
Date Filed	August 23, 2014
Mileage	160 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

JANUARY 11, 2014 - SATURDAY EVENING ? 9:15PM CAR BEGINS TO SEIZE WHILE DRIVING. JERKING BACKING AND FORTH. BEGINS TO LOSE POWER ON BUSY MAIN ROAD. HAVE A CAR FULL OF CHILDREN AND IT IS FOGGY & RAINING. YELLOW ENGINE LIGHT GOES ON. TURN CAR OFF AND RESTART. ENGINE LIGHT IS STILL ON. HAD TO DRIVE AT REDUCED SPEED ON MAIN ROAD DUE TO LACK OF POWER. CAR CONTINUED TO JERK AND SEIZE ENTIRE RIDE HOME. JANUARY 13, 2014 ? MONDAY CONTACT CHRYSLER ROADSIDE ASSISTANCE AND HAVE CAR TOWED TO SERVICE CENTER. THEY HAVE NO LOANER CAR FOR US. WE ARE INFORMED BY SERVICE THAT THE CAR HAS A ?GEAR RATIO ERROR CODE THAT EFFECTED THE TRANSMISSION? AND IS KEPT OVERNIGHT FOR ADDITIONAL ROAD TESTING. CAR IS PICKED UP 1/14/14. *TR

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