NHTSA Complaint #10627535 — 2005 MINI COOPER S CONVERTIBLE STEERING

Complaint Details

ODI Number	10627535
Vehicle	2005 MINI COOPER S CONVERTIBLE
Component	STEERING
Date of Incident	August 22, 2014
Date Filed	August 22, 2014
Mileage	40,732 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

POWER STEERING SUDDENLY FAILED RESULTING IN NEAR ACCIDENT. UPON REVIEW OF THIS SITE WARRANTY EXTENSION ON POWER-ASSIST STEERING PUMP AND COOLING FAN PUMP WAS ISSUED. DESPITE THE EXTENSION OF WARRANTY AND LACK OF DEALER OR AUTHORIZED SERVICE FACILITY IN LEXINGTON, KENTUCKY, MINI REFUSED TO HONOR WARRANTY UNLESS CUSTOMER TOWED VEHICLE, AT CUSTOMER'S EXPENSE, TO NEAREST AUTHORIZED DEALER WHICH WAS APPROXIMATELY 80 MILES AWAY. LEAVING WARRANTY EXTENSION ON KNOWN PROBABLE DEFECTIVE CONDITION WORTHLESS. BELIEVE INVESTIGATION SHOULD BE PERFORMED TO DETERMINE IF RECALL SHOULD BE ISSUED RELATING TO POWER ASSIST STEERING PUMP FAILURES. *TR

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