NHTSA Complaint #10627187 — 2002 CADILLAC DEVILLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10627187
Vehicle	2002 CADILLAC DEVILLE
Component	ELECTRICAL SYSTEM
Date of Incident	May 14, 2014
Date Filed	August 21, 2014
Mileage	240,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 240,000.

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