NHTSA Complaint #10627146 — 2012 DODGE RAM 3500

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE CONTACT COULD NO LONGER STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DRAG LINK BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE COMPANY IS IN POSSESSION OF FOUR DODGE 3500 TRUCKS. EACH TRUCK, WAS RECALLED UNDER THE STEERING RECALL, WHERE THE LEFT OUTER TIE ROD WAS REPLACED. IN ADDITION TO THE RECALL, THERE WERE FAILURES TO OTHER PARTS OF THE STEERING. ONE OF THE TRUCKS HAD TO BE TOWED ON AUGUST 25, 2014, BECAUSE THE BOLT SHEARED OFF THE PITMAN ARM END OF THE DRAG LINK. A PREVIOUS FAILURE OCCURRED ON AUGUST 9, 2014. UPDATED 09/25/14