NHTSA Complaint #10626591 — 2011 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE BRAKES WERE APPLIED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DRIVER AND REAR PASSENGER SIDE DOORS, SIDE PANEL, TRUNK, AND REAR BUMPER WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FUMES WOULD ENTER THE VEHICLE THROUGH THE VENTS. THE VEHICLE EXPERIENCED ROARING NOISES IN THE REAR ON THE HIGHWAY. UPDATED 3/26/2015 *JS