NHTSA Complaint #10626410 — 2012 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10626410
Vehicle	2012 FORD EXPLORER
Component	AIR BAGS
Date of Incident	August 18, 2014
Date Filed	August 19, 2014
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE AIR BAG LIGHT IS ON AND THE FORD DEALER SAYS THAT THE ISSUE IS RELATED TO THE CONNECTIONS THAT ARE UNDER THE SEATS. THE CONNECTIONS NEED TO BE CLEANED AND REATTACHED. THEY INDICATED THAT IT WAS CAUSED BY COOKIE CRUMBS, JUICE, ETC. PROBABLY FROM CHILDREN. I INDICATED THAT THE VEHICLE IS A 2012 AND THAT COOKIES, ETC. SHOULD NOT BE ABLE TO CAUSE A SAFETY DEVICE AS IMPORTANT AS AN AIR BAG FROM NOT WORKING. I BELIEVE THAT THIS ISSUE SHOULD BE INVESTIGATED AS IF COOKIE CRUMBS, ETC. CAN CAUSE AIR BAGS TO FAIL THEN THERE SHOULD BE AN IMMEDIATE RECALL TO ADDRESS THE ISSUE. *TR

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