NHTSA Complaint #10626234 — 2007 JEEP LIBERTY

PASSENGER WINDOW FELL INTO DOOR WHEN PASSENGER EXITED VEHICLE AND CLOSED DOOR. CAR WAS NOT TURNED ON AT THE TIME. CAR IS AT JEEP DEALERSHIP IN BATAVIA, OH FOR REPAIR. THIS IS THE 7TH TIME I HAVE HAD A WINDOW REGULATOR/ LIFT PLATE FAIL. SEVENTH!! CHRYSLER ISSUED AN EXTENDED WARRANTY IN 2010 FOR SELECT MODELS OF JEEP LIBERTY VEHICLES THAT EXPIRED IN MARCH 2014. I HAVE FILED A COMPLAINT WITH CHRYSLER. MY WINDOW ISSUES HAVE NOT BEEN RESOLVED! I AM EXHAUSTED FROM NOT ONLY FIGHTING WITH CHRYSLER ABOUT THESE DEFECTIVE PARTS, BUT ALSO FROM THE INCONVENIENCE OF HAVING THESE WINDOWS FAIL. I HAVE DRIVEN FOR HOURS IN THE RAIN WITH A WINDOW OPEN AND I HAVE DRIVEN FOR HOURS AT SUBZERO TEMPS ON AN EXPRESSWAY IN A BLIZZARD WITH A WINDOW OPEN. AND I HAVE HAD TO DRIVE AROUND WITH PLASTIC TAPED TO MY WINDOW (LOOKS HORRENDOUS) AND RISK HAVING PERSONAL AFFECTS STOLEN DUE TO MY INABILITY TO SECURE MY VEHICLE. I EXPECT TIRES AND BRAKES TO WEAR AND HOSE AND BELTS TO FAIL OVER TIME. I DO NOT EXPECT TO PAY TENS OF THOUSANDS OF DOLLARS FOR A VEHICLE THAT HAS FAULTY WINDOWS!! THERE SHOULD HAVE BEEN A RECALL ISSUED AND ALL THESE WINDOWS FIXED CORRECTLY INSTEAD OF MAKING OWNERS SPEND THOUSANDS IN REPAIR BILLS FIXING THE SAME [XXX] WINDOWS OVER AND OVER WITH MORE DEFECTIVE PARTS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR