NHTSA Complaint #10626204 β€” 2012 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10626204
Vehicle 2012 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 56,603 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

MADE LEFT HAND TURN FROM A STOP SIGN, AS ACCELERATING, LOST POWER., PUT IT IN NEUTRAL STARTED IT AGAIN, PUT IN GEAR, ACCELERATED, APPROX 30 FT, DID IT AGAIN, I PULLED OVER, CALLED ROADSIDE ASSIST, IT WAS TOWED TO DEALERSHIP WHERE I BOUGHT IT, NEXT DAY, THEY "SAID" IT WOULD COST ME 104.50(ISH) TO HAVE IT ANALYZED, I SAID OK, LATER THEY FINALLY TOLD ME THAT IT WAS THE AIR INTAKE MODULE WAS CLOGGED, THIS ALL COST ME 184.18. THEY ALSO SAID THAT I HAVE AN OIL LEAK, AND HE WAS GOING TO "TRY" TO GET IT FIXED ON MY DRIVE TRAIN WARRANTY, BUT DIDN'T KNOW AT THE TIME IF HE COULD, NOW THE CONTROL ARM IS A DIFFERENT STORY, HE SAID HE DIDN'T KNOW IF IT WOULD TAKE CARE OF THIS ALSO, HE WOULD LET ME KNOW. IF NOT IT WILL COST 452.00 PLUS TAX I DO NOT UNDERSTAND, THE VEHICLE IS JUST NOW 2 YRS OLD AND I CAN UNDERSTAND IF I LIVED ON BUMPY GRAVEL ROAD OR TRAVELED ON ALOT OF BUMPY GRAVEL ROADS, BUT I DO NOT, IN FACT 90% OF THE MILES ON MY VEHICLE ARE HIGHWAY MILES, AND I AVOID BUMPY GRAVEL ROADS AS MUCH AS POSSIBLE, BECAUSE I KNOW THEY WILL EVENTUALLY TEAR UP A VEHICLE. *TR

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