NHTSA Complaint #10626068 — 2007 LEXUS RX350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10626068
Vehicle	2007 LEXUS RX350
Component	VEHICLE SPEED CONTROL
Date of Incident	August 18, 2014
Date Filed	August 18, 2014
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I WAS DRIVING ON HWY I-SOUTH AND I HAD MY CAR CRUISE AT ABOUT 68 MPH. DUE TO DOWNHILL ROAD AHEAD I TOOK IT OUT OF CRUISE AS SOMETIME CAR GOES FEW MILES ABOVE CRUISE LIMIT. NOW THERE WAS UPHILL ROAD SO I PUT IT NO CRUISE AGAIN ABOUT 65 BY PUSHING CRUISE ARROW UP DIRECTION. THIS TIME SUDDENLY IT ACCELERATE AND ENGINE RPM SHOOT UP VERY HIGH AND SPEED KEPT GOING UP. IN MATER OF 2-3 SECONDS IT WAS 80 MPH. MY BREAK DID NOT WORK AND I TOOK IT OUT OF CRUISE AND IT STOP GOING UP. I WAS REALLY SCARED THAT THIS MAY GO OUT OF CONTROL. I BEEN DRIVER THIS CAR FROM FOUR YEARS AND I DON'T KNOW HOW THIS HAPPEN. I FEEL SCARY TO PUT MY FAMILY INSIDE THIS CAR. I HAVE 10 MONTH OLD AND 3 YEARS OLD DAUGHTERS. I CANT LET ANYTHING HAPPEN TO THEM BECAUSE SOME SOFTWARE MALFUNCTION IN THIS CAR. I AM AN ELECTRICAL ENGINEER AND I ALSO WORK IN AUTOMOTIVE AND NEVER CAME ACROSS SOMETHING LIKE THIS. I HOPE YOU CAN ANSWER MY CONCERN. *TR

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