NHTSA Complaint #10625805 — 2011 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10625805
Vehicle 2011 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 70,450 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

ON AUGUST 6,, 2014 I HAD TAKEN MY 3 KIDS TO THE LAKE @ DREHER ISLAND STATE PARK. UPON GETTING READY TO LEAVE I PUT ON BRAKES TO SEE WHAT MY SON ASKED ME.FOR NO REASON THE CAR STARTED MOVING FORWARD & I COULDN'T GET IT TO STOP GET THE WHEELS TO TURN AS IT WAS VERY HARD & PUSHED THE EMERGENCY BRAKES & IT KEPT GOING TILL IT WENT IN THE DITCH ON A CONCRETE TERRACOTTA CAUSING IT TO BEND A PIECE OF WHAT WAS TOLD TO ME THE A FRAME & UNDER THE FRONT END! I CALLED THE DEALERSHIP & TOLD IT WASN'T POSSIBLE. BEFORE THIS HAPPENED I COULD PARK MY CAR & THE ENGINE WOULD ACT IS IF IT WAS TRYING TO GO W/O ME MASHING THE GAS OR ANYTHING THEN IDLED DOWN REPEATEDLY ACTED AS IF IT WAS GOING TO SHUT OFF! I'VE EVEN HAD 2 BUY 2 NEW BATTERIES, FIXING TO BUY ANOTHER! THEY SAID A CONNECTION WAS CAUSING THE BATTERY TO BE DRAINED & CELLS KILLED. ON THE INTERSTATE 2 DAYS AGO I HAD THE CRUISE CONTROL ON, FOR NO REASON IT STARTED LOSING SPEED THEN WOULD START CATCHING BACK UP ON IT'S OWN & I TURNED IT OFF! THE MOTOR MADE A SCREECHING NOISE! I HAVE NO IDEA WHAT'S GOING ON! EVEN MY TAIL LIGHTS WOULDN'T COME ON LAST NIGHT UNTIL I MASHED THE BREAKS A FEW TIMES, CUT OFF THE LIGHTS, & RESTARTED THE CAR! MY MAJOR ISSUE IS NOW I'M GOING TO HAVE TO FILE A CLAIM FOR THE INCIDENT & I HAD NO PART OF BEING @ FAULT & CAN'T EXPLAIN WHAT HAPPENED! IT STILL IDLES WRONG & THE CRUISE CONTROL LIGHT COMES ON @ TIMES W/O ME TOUCHING IT! I'M BEGINNING TO WORRY ABOUT THE SAFETY OF MY CHILDREN AS WELL AS MYSELF, BUT ESPECIALLY MY KIDS! WHAT CAN I DO? PLEASE HELP ME AS THIS CAN'T BE NORMAL! SO FAR THE ENGINE LIGHT HAS CAME ON, POWER STEERING LIGHT, AIR PRESSURE LIGHT, & @ ONE POINT A RED LIGHT CAME ON & WENT OFF BEFORE I COULD SEE WHAT IT WAS! IF YOU COULD DO ANYTHING@ ALL TO HELP & ASSIST ME I WOULD BE TRULY GRATEFUL! ALL I'M TOLD IS PARTS AREN'T IN TO FIX SOME KIND OF RECALL, BUT WHAT I DON'T KNOW! THANKS & GOD BLESS! *TR

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