NHTSA Complaint #10622649 — 2007 GMC YUKON STRUCTURE:BODY

Complaint Details

ODI Number	10622649
Vehicle	2007 GMC YUKON
Component	STRUCTURE:BODY
Date of Incident	April 5, 2013
Date Filed	August 16, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

IN APRIL OF 2013 I TOOK MY GMC INTO DEALERSHIP BECAUSE OF THE CRACK THAT STARTED ABOVE MY INSTRUMENT PANEL AND WAS TRAVELING TOWARD MY AIRBAG. THE DEALER SAID THEY WERE AWARE OF THE ISSUE AND THAT GM HAD REPAIRED SOME BUT WAS NO LONGER DOING SO. HE ALSO SAID THAT IF THEY REPLACED THE DASH WITH A NEW ONE, IT WOULD DO THE SAME THING. THE CRACK HAS CONTINUED TO TRAVEL AND NOW MY AIRBAG PANEL IS RAISED ON THE DASH. I CONTACTED GM AND THEY OFFERED TO SPLIT THE COST OF THE REPAIR AT $400-$500 WITH NO WARRANTY ON THE REPAIR. THEY AGREED THAT IT IS A SAFETY ISSUE. MY INTERIOR DOOR LATCHES ALSO BEGAN PEELING WHICH LEFT SHARP EDGES OF PLASTIC (?)-MY DAUGHTER SLICED HER FINGER OPENING THE PASSENGER SIDE DOOR FROM THE INSIDE. GM AT FIRST REFUSED TO REPLACE THEM IN APRIL OF 2013 BUT AS OF TODAY, OFFERED TO REPLACE THEM AT NO COST TO ME. *TR

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