NHTSA Complaint #10621362 — 2008 CHEVROLET IMPALA

THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THEY HAVE ALL LOCKED. THIS IS A SERIOUS SAFETY ISSUE IF YOU HAVE CHILDREN IN THE CAR. IN ADDITION,WHEN YOU PARK THE CAR, YOU HAVE TO MANUALLY MAKER SURE ALL THE DOOR LOCKS ACTUALLY LOCK.WHEN I CONTACTED MY LOCAL DEALER ABOUT THE ISSUE THEY STATED THAT THEY HAD REPAIRED A FEW VEHICLES FOR THE DOOR LOCK FAILURES, BUT THERE WAS NO RECALL. THEY INDICATED THAT THE GREASE USED FOR THE LOCKS MELTED AND LEAKED INTO THE LOCK SOLENOID CAUSING THE FAILURES. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND MANY PEOPLE WHO OWN THE 2008/2009 CHEVY IMPALA AND MALIBU ARE COMPLAINING ABOUT THE SAME ISSUE. *TR