NHTSA Complaint #10621152 — 2009 TOYOTA PRIUS

ON JUNE 22, 2010, PURSUANT TO TOYOTA FLOOR MAT RECALL #90L REGARDING POTENTIAL INTERFERENCE WITH THE ACCELERATOR PEDAL, MY EXISTING TOYOTA FRONT FLOOR MATS WERE REPLACED WITH NEW TOYOTA ALL WEATHER MATS. AFTER ABOUT 2 YEARS, THE REPLACEMENT MATS FAILED AND WERE REPLACED ON 8/25/2012. THE FAILURE WAS WITH THE RUBBER MATERIAL WHICH FRAYED AT CONTACT OF MY RIGHT FOOT WITH THE MAT AND AT THE 2 HOLES THROUGH WHICH THE RETAINER CLIPS ARE ATTACHED. BOTH FLOOR MAT HOLES TORE LINEARLY ALLOWING THE FLOOR MAT TO EVENTUALLY CREEP UNDER THE ACCELERATOR PEDAL. ON AUGUST 4, 2014 I HAD TO PURCHASE ANOTHER SET OF FRONT FLOOR MATS BECAUSE OF FLOOR MAT FAILURE IDENTICAL TO THE ABOVE DESCRIPTION. CURRENT MILEAGE AROUND 81,000 MILES. THE REPLACEMENT FLOOR MATS THAT TOYOTA PROVIDES ARE OF INFERIOR QUALITY AND NOT ABLE TO WITHSTAND 2 YEARS WORTH OF ROUTINE DRIVING. TOYOTA WILL NOT GUARANTEE THEIR MATS BEYOND 1 YEAR, IT IS OF CONCERN THAT THE FAILING FLOOR MATS SET UP A SAFETY SITUATION EXACTLY COMPARABLE TO THE SAFETY CONCERN THEY WERE MEANT TO ALLEVIATE. THERE IS NO WARNING PROVIDED BY TOYOTA THAT THEIR MATS WILL FAIL AFTER ABOUT 2 YEARS OF AVERAGE DRIVING AND THAT THEY SHOULD BE INSPECTED AND IF DAMAGED, REPLACED. HOW MANY UNSUSPECTING MOTORISTS WHO HAVE REPLACED THEIR FLOOR MATS 2 OR MORE YEARS AGO ARE AT RISK? *TR