NHTSA Complaint #10621033 — 2000 BUICK LESABRE

WHAT A PITA THIS 2000 LESABRE HAS BEEN. I WILL NEVER PURCHASE ANOTHER BUICK. (THE LEAST IMPACTIVE OF THE FIVE WINDOW FAILURES); ON A LOCAL FREEWAY, I TOUCHED THE RIGHT PASSENGER SWITCH AND THE WINDOW DROPPED OPEN. EVEN THOUGH IT WAS DURING WINTER MONTHS, I WAS ABLE TO MAKE IT HOME, OPEN THE DOOR PANEL AND WEDGE THE WINDOW CLOSED (DUCT TAPE). I CANNOT REMEMBER THE DETAILS OF ALL OF THE FAILURES, BUT I AM VERY FORTUNATE THAT MY WIFE WAS NOT DRIVING IN A BAD NEIGHBORHOOD WHEN ANY OF THEM HAPPENED. THE FIRST COUPLE OF THEM OCCURRED DURING THE WARRANTY. I ASKED TO TALK TO THE ZONE PERSON AFTER THE 2ND OCCURRENCE. NO JOY WITH THAT EXPERIENCE. I WAS TOTALLY IGNORED. THANK GOD I HAVE MECHANICAL ABILITIES (DAD). I DISCOVERED THAT I COULD PURCHASE FOR A WHOLE HELL OF A LOT LESS OFF OF THE INTERNET A NEW/REFURB UNIT RATHER THAN PAYING THE EXTORTIONIST RATES OF THE GARAGE. ALL FOUR WINDOWS HAVE BEEN REPLACED, AND THE DRIVERS WINDOW, 2X. THE LAST WAS IN THE DRIVEWAY, AND I TRIED TO OPEN THE DRIVER'S WINDOW. YOU KNOW THE NOISE OF THE SNAP OF THE DEVICE WITHIN THE DOOR PANEL. I ORDERED A NEW OPENER WITHIN AN HOUR. THIS NEVER SHOULD HAPPEN WITH A REPUTABLE MANUFACTURER. *TR