NHTSA Complaint #10620792 — 1997 MERCEDES BENZ E320

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10620792
Vehicle 1997 MERCEDES BENZ E320
Component SUSPENSION
Date of Incident
Date Filed
Mileage 224,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ONE DAY I NOTICED THAT THE FRONT LEFT TIRE SEEMED TO BE LOW. AFTER SEVERAL ATTEMPTS OF FILLING THE TIRE, ONE DAY I DECIDED TO FURTHER INVESTIGATE WHAT IS THE CAUSE OF THIS ISSUE (TIRE WAS FINE). I QUICKLY CAME TO REALIZE THAT MY LOWER CONTROL ARM WAS NOT ONLY CRACKED BUT ALSO BENT OUT OF SHAPE. ADDITIONALLY I FOUND THAT THE UPPER HOUSING OF THE COIL (SPRING) WAS LITERALLY PEELING OFF THE BODY OF THE VEHICLE THUS CAUSING THE ADDED PRESSURE TO THE LOWER CONTROL ARM WHERE THE SPRING SITS. I WENT TO A LOCAL BODY SHOP AND GOT A QUOTE FROM THE TECH THERE. IT COST ME JUST OVER $1,100 TO FIX IT WITH A WELDED PLATE ONTO THE SIDE OF THE WHEEL WELL (TO REINFORCE THE HOUSING OF THE COIL (SPRING) PLUS CHANGING THE LOWER CONTROL ARM. I DID NOT DARE TAKE THIS VEHICLE TO A MB DEALER FOR REPAIRS. THEY WERE QUOTING ME $5100 TO FIX THE ISSUE (WELL MORE THEN WHAT THE CAR IS WORTH). IT'S A SHAME TO KNOW THIS MANY PEOPLE HAVE MADE COMPLAINTS BUT YET THIS ISSUE HAS NOT BEEN TURNED INTO A RECALL. BASED ON WHAT I'VE READ, I'M STUNNED AT HOW MANY INCIDENTS HAVE OCCURRED AND NOT 1 PERSON HAS BEEN INJURED OR WORSE KILLED! THOSE COILS(SPRINGS) ARE UNDER A LOT OF PRESSURE AND HAVING ONE THIS THING FLYING AROUND IS NOT A JOKE! SAD TO SAY BUT SOON ENOUGH SOMEONE WILL GET HURT AND THEN MAYBE THIS WILL TURN INTO A RECALL. *TR

Related Complaints for the 1997 MERCEDES BENZ E320

Other SUSPENSION Complaints

#11554876 * Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off unde...
#10940062 LEFT FRONT SPRING CUP ASSEMBLY RUSTED AND BROKE AWAY FROM BODY. RESULTED IN DROPPED FRONT END. PART REPLACED AND ARE...
#10903411 WHILE MAKING A LEFT TURN ON A MAJOR STREET I HEARD A LOUD POP AND PULLED OVER TO SEE IF I RAN OVER SOMETHING, BUT NOT...
#10762860 TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED ...
#10522813 TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A LOUD BANGIN...

Recent Complaints for the 1997 MERCEDES BENZ E320

#11554876 STEERING * Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off unde...
#11554876 STRUCTURE:BODY * Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off unde...
#11504083 ELECTRICAL SYSTEM Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was ve...
#11504083 SEAT BELTS Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was ve...
#10690384 AIR BAGS 1997 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD CONSUMER STATED THAT PASSENGER...
Check any vehicle history by VIN - Free vehicle history report