NHTSA Complaint #10620756 — 2012 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10620756
Vehicle	2012 FORD FLEX
Component	STEERING
Date of Incident	August 6, 2014
Date Filed	August 7, 2014
Mileage	41,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TRAVELING STRAIGHT DOWN A MAIN, 2 LANE ROAD, THE VEHICLE CHIMED AND I RECEIVED TWO ERRORS ON THE DIAGNOSTIC SCREEN. FIRST WAS FOR POWER STEERING ASSIST FAULT AND THE SECOND WAS ADVANCE TRAC FAULT. THE POWER STEERING ASSIST WAS DISABLED AND THE STEERING WHEEL HAD GONE STIFF. I WAS ABLE TO DO A ROLLING RESTART (NEUTRAL, KEY OFF, RESTART, BACK INTO DRIVE) WITHOUT INCIDENT, THE WARNINGS ON THE DASH CLEARED, AND THE POWER STEERING WAS RESTORED. GIVEN ANY WINDING ROAD OR TURNING INTO OR OUT OF TRAFFIC SCENARIO, THIS COULD HAVE BEEN MUCH MORE TREACHEROUS. I FELT I SHOULD BRING THIS TO YOUR ATTENTION, AS IT APPEARS THIS IS A COMMON SITUATION, EVIDENCED BY AN INTERNET SEARCH. *TR

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