NHTSA Complaint #10619427 — 2009 BUICK ENCLAVE

ON JANUARY 2, 2014, MY WIFE NOTICED THAT HER CAR HAD A STEERING ISSUE WHEN TURNING. AT LOW SPEEDS, THE STEERING BECOMES HARD TO TURN, AS IF IT WAS BINDING. I WAS INFORMED BY A MECHANIC THAT MOST LIKELY IT WAS THE RACK AND PINION. I HAD THAT REPLACED, BUT STILL THE ISSUE EXISTS. ANOTHER AUTO TECH CURRENTLY IS INVESTIGATING THE SAME ISSUE AND BELIEVES AND BELIEVES IT IS THE ELECTRONIC BRAKE CONTROL MODULE, WHICH TELLS THE CAR TO ENERGIZE A SOLENOID THAT ASSISTS IN STEERING AT SLOW SPEEDS. THIS IS AN ISSUE, FOR MY CAR DOES NOT HAVE A HUGE AMOUNT OF MILES. WHAT HAPPENS IF MY WIFE IS UNABLE TO STEER OUT OF THE WAY OF A DRIVER WHO IS COMING CLOSE TO HITTING HER? AND SHE IS UNABLE TO DO SO? SHE MIGHT GET HURT OR EVEN KILLED. SOMEBODY IS GOING TO GET SUED...EITHER THE DEALERSHIP WHERE I BOUGHT THE CAR, OR GM ITSELF FOR KNOWING ABOUT THIS ISSUE, BUT REFUSES TO RECALL THE CARS. MY QUESTION IS...HOW MANY PEOPLE HAVE TO COMPLAIN, HURT, OR KILLED, BECAUSE GM REFUSES TO FIX THIS ISSUE? AND FROM WHAT I SEEN ONLINE, THERE ARE TONS OF COMPLAINTS ABOUT THIS STEERING ISSUE! WHERE ARE THE BUREAUCRATS WHO ARE IN CHARGE OF TRANSPORTATION? THIS IS NOT AN ISOLATED ISSUE. IT IS NATION WIDE. I PLAN ON ASKING MY LOCAL PAPERS AND NEWS ORGANIZATIONS ABOUT THIS ISSUE AND SEE IF THEY CAN DO A STORY ABOUT THIS AND GET CONSUMERS INFORMED ABOUT GM PRODUCTS. MAYBE GM WILL ISSUE A RECALL WHEN IT HITS THEM IN THEIR PROFITS. *TR