NHTSA Complaint #10619338 — 2006 KIA SORENTO

I HAVE A 2006 KIA SORENTO. MY 16 YEAR OLD DAUGHTER WAS DRIVING HER BROTHERS TO PRACTICE AND THE CAR TOTALLY LOCKED UP, THE ENGINE FAILED, SHE HAD LOSS OF THE POWER STEERING, LOSS OF THE COOLING SYSTEM, ALL TOGETHER LOSS OF CONTROL OF THE VEHICLE WHILE SHE WAS DRIVING AND FORTUNATELY, FOR US, SHE WAS ABLE TO GET IT OFF THE ROAD SAFELY. THIS WAS AN EXTREMELY HAZARDOUS CONDITION NOT ONLY TO HER AND HER BROTHERS BUT TO OTHER DRIVERS ON THE ROAD AND THAT WERE AROUND. WE HAD THE CAR TOWED TO A MECHANIC AND HE SAID THE BOLT SHEARED OFF IN THE ENGINE AND HE COULD NOT GET TO IT AND THE WHOLE ENGINE WOULD NEED TO BE REPLACED. HE SUGGESTED WE TOW IT TO THE LOCAL KIA MECHANICS. AFTER HAVING IT TOWED TO THE KIA DEALERSHIP, IT WAS CONFIRMED THAT THE CRANKSHAFT BOLT SHEARED OFF CAUSING DAMAGE. I WAS FURTHER TOLD THIS HAS BEEN A RECURRING ISSUE WITH KIA SORENTOS AND THERE WAS EVEN A RECALL ON THIS EXTREMELY DANGEROUS ISSUE. THE DEALERSHIP TELLS ME MY CAR IS NOT INCLUDED IN THE RECALL. I AM AT A COMPLETE LOSS AS TO HOW THIS IS AN ON GOING DOCUMENTED PROBLEM WITH THE BOLT IN MODELS JUST PRIOR TO MY SORENTO BEING RECALLED AND THE SAME ISSUE EXISTING IN MY VEHICLE AND IT IS NOT INCLUDED WHEN IT IS QUITE OBVIOUS THAT THE PROBLEM IS THE SAME. NOT ONLY DID THEY PUT MY CHILDREN IN A DANGEROUS SITUATION BY NOT DISCLOSING OR PROVIDING SOME SOLUTION TO A PROBLEM THAT THEY ARE WELL AWARE OF AND IS DOCUMENTED, THEY HAVE NOW CAUSED EXTREME DISTRESS. THERE IS A FLAW IN THE MANUFACTURING OF THEIR VEHICLES AND AN OBVIOUS BREAKDOWN IN THEIR RECALL PROCESS AND AS A RESULT THEIR CUSTOMERS ARE SUFFERING! THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED QUICKLY. THANK GOODNESS NO ONE WAS HURT, THIS TIME! THESE ARE PEOPLE'S LIVES THAT THEY ARE PUTTING AT RISK DAILY! *TR