NHTSA Complaint #10619138 — 2011 CHRYSLER 300

WHILE DRIVING ON A FREEWAY AT ABOUT 10:30 PM MY HEADLIGHTS SHUT OFF. MY CONSOLE WENT BLACK AND UNRESPONSIVE, THE BRAKE LIGHT KEPT FLASHING, THE CAR WAS DINGING BEFORE ANY OF THE EMERGENCY LIGHTS CAME ON, THE WINDOWS WEREN'T WORKING CONSISTENTLY, THE A/C STOPPED WORKING, AND EVENTUALLY THE CHECK ENGINE, ABS, AND TRACTION CONTROL LIGHTS CAME ON. I WAS ABLE TO EXIT AND GET THE CAR TO A GAS STATION. THE CAR WOULD NOT RESTART AFTER I TURNED IT OFF. THE CAR WAS TOWED TO THE CLOSEST DEALER THAT NIGHT. THE IMMEDIATE RESPONSE THE NEXT MORNING WAS THAT THIS WAS PROBABLY THE ALTERNATOR BECAUSE THEY HAD SEEN A LOT OF SIMILAR PROBLEMS. FOUR DAYS LATER THE DEALER CONFIRMED THAT THE ALTERNATOR WAS GONE AND THAT THE BATTERY WOULD ALSO NEED TO BE REPLACED. AT MY REQUEST CHRYSLER WAS CONTACTED AND THE NEARLY $1000 REPAIR BILL WAS REDUCED TO A THIRD WITH CHRYSLER PICKING UP ALL BUT THE DIAGNOSTICS AND THE COST OF THE BATTERY AND THE LABOR TO INSTALL IT. *TR