NHTSA Complaint #10619042 — 2014 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10619042
Vehicle	2014 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	July 22, 2014
Date Filed	August 5, 2014
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2014 ODYSSEY HAS BEEN CHANGED TO INCLUDE A PROGRESSIVE DRIVER SIDE MIRROR FROM THE NORMAL FLAT GLASS MIRROR. THE GLASS IN THE MIRROR IS DESIGNED IN SUCH A WAY THAT OBJECTS APPEAR BLURRED AND DISTORTED CAUSING DIFFICULTY FOCUSING WHILE LOOKING THRU MIRROR. TOOK CAR TO DEALER, THEY CONFIRMED ISSUE AND STATED MANY CUSTOMERS COMPLAIN ABOUT SAME THING. CONTACTED AMERICAN HONDA AT DEALERS RECOMMENDATION. AMERICAN HONDA CONTACTED DEALER AND CONFINED. AT THIS TIME AMERICAN HONDA IS STATING IT IS A "DESIGN FEATURE" OF THE VEHICLE. NOT SURE HOW DISTORTION AND BLURRED VISION WITH A SAFETY DEVICE IS A "FEATURE". ASKED AMERICAN HONDA TO DOCUMENT THEIR POSITION, THEY REFUSED TO SEND ME ANY DOCUMENTATION STATING THE INFORMATION COLLECTED IS PROPRIETARY. DID SEARCH OF PROGRESSIVE MIRROR AND THERE ARE HUNDREDS OF COMPLAINTS. *TR

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