NHTSA Complaint #10619005 — 2012 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, THE MECHANIC DISCOVERED THAT ALL FOUR BRAKES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THREE OTHER MECHANICS WHO DID NOT INDICATE THAT THE BRAKES NEEDED REPLACING. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND WAS TOWED TO A MECHANIC. THE MECHANIC STATED THAT SOMEONE UNPLUGGED AND MISPLACED THE WIRING UNDER THE HOOD AND THE CLIP WAS FRACTURED. THE CONTACT WAS INFORMED THAT THE CLIP NEEDED TO BE REPLACED AND THE WIRES RE-ADJUSTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 9/18/14*CN UPDATED 02/12/2015 *JS