NHTSA Complaint #10618221 — 2010 VOLKSWAGEN TOUAREG

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10618221
Vehicle	2010 VOLKSWAGEN TOUAREG
Component	FUEL SYSTEM, DIESEL
Date of Incident	June 7, 2014
Date Filed	August 1, 2014
Mileage	59,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AT HIGHWAY SPEED THE VEHICLE STALLED IN THE PASSING LANE. VEHICLE FAILED TO RESTART AND WAS LUCKY TRAFFIC ALLOWED ME TO PULL TO SIDE OF ROAD ALTHOUGH SEMI TRUCK WAS ON MY SIDE WHEN IT DIED. VEHICLE TOWED TO FIND CATASTROPHIC FAILURE OF FUEL SYSTEM. REPAIR REPLACED WHOLE FUEL SYSTEM ($10,000 VALUE). DEALER ADVISED THIS IS DUE TO BIO DIESEL PURCHASED IN ILLINOIS. FUEL PUMP DESTRUCTS AND VEHICLE FAILS. VW ACKNOWLEDGED THE FUEL ISSUE BUT NEVER SAID THIS WHEN WE PURCHASED VEHICLE NEW. VERY UNSAFE AND VEHICLE IS ONLY USED FOR LOCAL USE UNTIL WE CAN SELL OR TRADE IN. WE WERE LUCKY.... VW TECH TOLD ME TO FILE WITH NTSB AS HE HAS SEEN MANY OF THESE. *TR

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