NHTSA Complaint #10617572 — 2013 RAM 1500

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10617572
Vehicle	2013 RAM 1500
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 30, 2014
Date Filed	July 30, 2014
Mileage	19,185 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.

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