NHTSA Complaint #10617284 — 2010 HONDA CIVIC

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10617284
Vehicle	2010 HONDA CIVIC
Component	VISIBILITY
Date of Incident	June 1, 2012
Date Filed	July 29, 2014
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE REPLACED MY DRIVER'S SIDE VISOR 3 TIMES BECAUSE EACH TIME IT BREAKS. THE FIRST TIME IT BROKE THE DEALERSHIP REPLACED IT FOR FREE BECAUSE IT WAS STILL UNDER WARRANTY. THE SECOND TIME THEY SAID MY WARRANTY HAD JUST EXPIRED SO I WOULD HAVE TO PAY. THE THIRD TIME MY BROTHER BOUGHT THE VISOR AND INSTALLED IT FOR ME. I HAVE NOT REPLACED IT AGAIN AFTER SEEING THAT THESE VISORS SIMPLY WILL NOT LAST. I OBVIOUSLY TRIED BEING MORE CAREFUL AFTER SEEING THAT USING THE VISOR WOULD BREAK IT. THE SECOND AND THIRD IT HAPPENED WHEN I TRIED USING IT AFTER I GOT IN THE CAR, THE FIRST TIME HOWEVER, IT WAS ALREADY BROKEN WHEN I GOT IN THE CAR. I BELIEVE THAT IT HAS TO DO WITH THE HEAT, BUT I HAVE NEVER HAD A PROBLEM LIKE THIS WITH OTHER VEHICLES. THIS MAKES ME BELIEVE THAT IT IS DEFINITELY A DEFECT. *JS

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