NHTSA Complaint #10617073 — 2004 CHEVROLET IMPALA

NOW CAR WAS PULLED INTO DRIVE, HAS WINDOWS DOWN, AND WILL NOT START, KEY DOES NOT TURN BUT HALF OF LIGHTING WORKS , WE ARE HAVING BAD STORMS AN WITH A 5 YEAR OLD CHILD TO TRANSPORT, CANT MOVE THE CAR AND HAS ANOTHER ONE BLOCKED IN HAS SET FOR 4 DAYS NO WAY TO GET THE KEY TO TURN AM ABLE TO OPEN DOOR WAS TOLD IT NEEDED IGNITION SWITCH BUT CANT BE PUT IN BECAUSE CAR KEY WILL NOT TURN SO CAR CANNOT BE PUT ON ACC, HAD TO TRANSFER INSURANCE TO ANOTHER VEHICLE THAT WE ARE TRYING TO GET RID OF I CANNOT TAKE THE CAR ANYWHERE AND VERY DEVASTATED , HAVE TO TELL PEOPLE WHEN THEY ASK IT WAS A JUNKER GOING TO TRY TO FIX, HA HA JUNKER BUT MR FIX IT I AM A DISABLED 68 YESR OLDTO HAVE IT DRAPED IN PLASTIC AND I LIVE IN A VERY UP DATED COMMUNITY WHERE THERE IS LOTS OF TRAFFIC CANNOT AFFORD TO KEEP DRIVING THE VAN, LICENSE AND TITLE UP IN TWO DAYS I AM DISABLED AND WE HAVE A CHILD TO PICK UP AND RETURN AFTER VISITATION I NEED AN ANSWER RIGHT AWAY ORDERED THE STUPID IGNITION SWITCH AND PAID FOR IT AND NOW IT CANT BE INSTALLED BECAUSE THE KEY WILL NOT TURN SAYS IT HAS TO BE SET ON ACC . CANT DO THAT, CANT PUSH IT BECAUSE IT WONT MOVE OWNED THIS CAR LESS THAN A MONTH TAX LICENSE, TITLE AND INSURANCE LOTS OF MONEY I DON'T HAVE THEY NEED TO GET THIS CAR FIXED ASAP OR I WILL HAVE TO HAVE A LOANER CAR, TO PICK UP MY DAUGHTER SOCIAL SECURITY IS NOT ENOUGH TO LIVE ON AND I DON'T HAVE THE MONEY PAID IT ALL OUT FOR WHAT I WAS TOLD WAS A GOOD CAR AND IT WAS CHEAPER ON GAS BOUGHT FROM AN INSURANCE MAN, PLEASE I CANT WAIT I DO NOT HAVE MONEY TO DRIVE AROUND IN SOME ONE ELSE'S VEHICLE HELP HELP HELP PLEEEEEEEEEEEEEEAZE URGENT HELP NEEDED 3. PERSONAL INFORMATION *JS