NHTSA Complaint #10616663 — 2007 JEEP LIBERTY

ON 3/19/13 THE REAR PASSENGER WINDOW DROPPED INTO THE DOOR FRAME WHILE THE VEHICLE WAS NOT MOVING, SITTING IN DRIVEWAY. VEHICLE REPAIRED UNDER 2006/2007 RECALL BY DEALER. ON 7/16/14 THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR-FRAME AND THE VEHICLE WAS SITTING THE DRIVEWAY AGAIN. THIS WAS REPORTED TO CHRYSLER CLAIMS AND THE AUGUST DODGE CHRYSLER JEEP DEALERSHIP AT 1201 GREENVILLE AVE, STAUNTON, VA 24401 (540)885-0875 ON 7/16/14. SPOKE TO JULIE, EMPLOYEE ID JE779 REFUSED CLAIM ON 7/16/14, BECAUSE OF MILEAGE. SHE WAS INFORMED THAT THE WINDOW WAS NEVER PROPERLY REPAIRED ON THE FORMER RECALL. ON BOTH OCCASIONS THE WINDOW COMPLETELY JUST FELL OUT ON ITS OWN, JUST SITTING IN THE DRIVEWAY. THIS IS A VERY SERIOUS SAFETY ISSUE AND WINDOWS DO NOT JUST FALL OUT. I AM REQUESTING THAT THIS MODIFICATION BE CORRECT AND COMPLETE AND REIMBURSED BY THE ABOVE DEALER WHICH DID NOT DO A COMPLETE REPAIR THE FIRST TIME. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENT. CURRENTLY I HAVE HAD A RECALL FOR A RECALL ON THE FUEL TANK MODIFICATION AND THAT HAS NEVER BEEN DONE. I HAVE HAD THAT FOR MONTHS AND MONTHS AND THIS IS STILL PENDING. *JS