NHTSA Complaint #10616654 — 2004 KIA OPTIMA

MY DRIVER SIDE LOCKS WILL NO LONGER UNLOCK CORRECTLY. SOMETIMES IF I JIGGLE EVERYTHING TOGETHER JUST SO I CAN GET IT TO UNLOCK FROM THE OUTSIDE. HOWEVER, ONCE INSIDE IT IS IMPOSSIBLE TO GET THE DOOR OPEN. THIS IS A MAJOR ISSUE, IF I LOCK MY CAR IT TAKES ME FOREVER TO GET BACK IN TO IT. I HAVE TO MAKE SURE THAT MY CHILDREN ARE STANDING OUT IN THE HEAT WAITING ON ME AND NOT BAKING IN THE CAR WAITING FOR ME. IF I AM IN AN AREA AFTERHOURS, I AM MORE AT RISK OF HAVING SOMETHING HAPPEN. IN ADDITION, IF THERE IS AN ACCIDENT OR IF I NEED TO EXIT CAR QUICKLY, IT WOULD BE IMPOSSIBLE AS I HAVE TO CLIMB OUT OVER THE PASSENGER SIDE. I CURRENTLY HAVE A LOT OF SHOULDER AND NECK PAIN FROM LIFTING MYSELF FROM ONE SEAT TO ANOTHER. I HAVE LOOKED UP THIS PROBLEM ONLINE TO SEE IF THERE IS SOMETHING I CAN DO AND I AM FAR FROM THE ONLY ONE THAT HAS EXPERIENCED THIS EXACT ISSUE. THEY HAVE BEEN OFFERED NO HELP OUTSIDE OF GO TO THE DEALER AND GET IT FIXED FOR $300 - $700. THIS IS A FAULTY MANUFACTURED PART, NOT JUST NORMAL WEAR AND TEAR. I REPLACED MY BRAKE PADS A COUPLE WEEKS BACK ON THE SAME CAR, THAT'S NORMAL WEAR AND TEAR. *JS