NHTSA Complaint #10616546 — 2008 JEEP COMMANDER 4X4

THANK YOU AGAIN FOR YOUR EMAIL. SHOULD YOU REQUIRE ADDITIONAL ASSISTANCE, OR HAVE ANY NEW INFORMATION TO PROVIDE, PLEASE REPLY TO THIS EMAIL MESSAGE OR CALL 1-877-I-AM-JEEP (1-877-426-5337). [XXX] ORIGINAL MESSAGE FOLLOWS: ------------------------ THE REPLACEMENT PART I PAID FOR FAILED . AT THE SAME TIME MY JEEP WAS IN FOR REPAIR THERE WAS ANOTHER WITH THE SAME PROBLEM , I THINK THERE IS A PROBLEM WITH THE PART AN THERE SHOULD BE A RECALL ON SAT, JUNE 14, 2014 AT 4:55 AM, CUSTOMERASSIST <[email protected]> WROTE: DEAR [XXX], THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER. WE ARE VERY SORRY TO LEARN OF THE PROBLEM YOU HAVE ENCOUNTERED AND CAN CERTAINLY UNDERSTAND YOUR FRUSTRATION. WE HAVE DOCUMENTED YOUR CONCERN. THANK YOU AGAIN FOR YOUR EMAIL. SHOULD YOU REQUIRE ADDITIONAL ASSISTANCE, OR HAVE ANY NEW INFORMATION TO PROVIDE, PLEASE REPLY TO THIS EMAIL MESSAGE OR CALL 1-877-I-AM-JEEP (1-877-426-5337). [XXX] SERVICE - JEEP BRAND SITE BRIEF DESCRIPTION: WIN MODULE FAILED COMMENTS: IF THIS WOULD HAVE FAILED ON THE HIGHWAY INSTEAD MY LANE I COULD HAVE HAD A BAD ACCIDENT IN THE LITE OF GM'S PROBLEMS THIS SHOULD BE LOOKED INTO . I THINK IT SHOULD NOT HAVE FAILED. AND I SHOULD BE REIMBURSED INVOICE NO [XXX]THE TOTAL WAS $658.65 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR