NHTSA Complaint #10616486 — 2004 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10616486
Vehicle	2004 FORD ESCAPE
Component	STEERING
Date of Incident	October 4, 2012
Date Filed	July 26, 2014
Mileage	40,423 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

JULY 26,2014 IN OCTOBER 2013, I COULD NOT GET MY CAR INSPECTED ( FORD ESCAPE 2004 ) BECAUSE THE SUB FRAME IN THE FRONT WAS SO BADLY RUSTED THE STEERING RODS WAS FALLING OFF AND WOULD NOT PASS INSPECTION. THIS WAS BEFORE THE RECALL NOTICE. 14502/NHTSA RECALL 14V-165, SO I HAD A NEW SUBFRAME INSTALLED. REFERENCE # 10547199. [XXX] AT CLARION FORD WOULD DO NOTHING BECAUSE THERE WAS NO RECALL AT THE TIME. I HAVE SENT ALL THE INFORMATION, AND COST, TO FORD IN JUNE 2014 AND HAVE NOT HEARD NOTHING FROM FORD. IS THERE ANYTHING THAT YOU COULD DO THAT WOULD HAVE FORD CONTACT ME? THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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