NHTSA Complaint #10616174 — 2014 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10616174
Vehicle 2014 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage 9,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I BOUGHT MY BRAND NEW SUBARU FORESTER 2014 IN AUGUST, 2013. AFTER MY FIRST OIL CHANGE I NOTICED THE ENGINE WAS OVERFILLED WITH 1 - 2 QUART OIL. I SPOKE WITH THE SERVICE AGENT AT THE SAME DEALERSHIP AND HE WAS TRYING TO CONVINCE ME THAT WAS THE APPROPRIATE AMOUNT. ON MY SECOND OIL CHANGE I CLEARLY ASKED THEM IF THERE IS ANY OIL CONSUMPTION PROBLEM WITH MY ENGINE AND IF THIS IS THE REASON FOR OVERFILL . THE ANSWER WAS NO PROBLEM WITH OIL CONSUMPTION. I MADE A COMPLAIN FOR THIS OIL CONSUMPTION TO SUBARU USA. THEIR ANSWER WAS THAT THIS IS A NORMAL OIL CONSUMPTION. ON MY THIRD OIL CHANGE I COULDN'T MAKE EVEN 3000MI.WITHOUT ADDING EXTRA QUARTER +THE EXTRA ONE I HAD FROM THE DEALER. TO BE FARE I DON'T SEE ANY SMOKE FROM THE EXHAUST, BUT I'M SURE THAT'S GOING TO COST ME EMISSION PROBLEMS IN THE FUTURE. ACCORDING TO THE 2014 SUBARU FORESTER MANUAL - 1 QUART FOR 1200 MILES IS CONSIDERED NORMAL OIL CONSUMPTION.. TODAY THE VEHICLE IS OVER 12 000MI. AND I'M CONSTANTLY ADDING OIL AND PAYING OUT OF MY POCKET AND WONDERING HOW THIS IS GOING TO END. AFTER SHORT RESEARCH I REALIZED I'M NOT ALONE. IF I KNEW FOR THIS PROBLEM EARLIER I'D NEVER BUY THIS EXPENSIVE SUBARU FORESTER. *TR

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