NHTSA Complaint #10616147 — 2008 TOYOTA CAMRY SOLARA

THIS PAST YEAR THE DASHBOARD BEGAN TO GET VERY STICKY AND STARTED CRACKING IN VARIOUS AREAS. I TOOK THE CAR TO EARL STEWART TOYOTA IN LAKE PARK, FL. AND THEY ADVISED THAT THE CAR WAS NO LONGER UNDER WARRANTY AND THEY COULD DO NOTHING. I CHECKED ONLINE AND FOUND NUMEROUS OTHER TOYOTA OWNERS WITH THE SAME PROBLEM. I CONTACTED TOYOTA CORPORATE AND THEY INITIALLY REFUSED TO REPAIR IT AS IT WAS NO LONGER UNDER WARRANTY. WHEN I TOLD THEM I WAS GOING TO THE LOCAL MEDIA TV NEWS TO COMPLAIN, THEY IMMEDIATELY AGREED TO PAY FOR THE PART, BUT NOT THE LABOR. I DID AGREE AND HAD THE CAR REPAIRED AT EARL STEWART TOYOTA AND PAID THE TOTAL OF $1795.27. I SUBMITTED THE BILL TO TOYOTA CORPORATE AND THEY REFUNDED ME $1268.65 FOR THE PART AND I PAID THE $425 FOR THE LABOR. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE OF THE BRIGHT REFLECTION OF THE SUN ONTO THE WINDSHIELD FROM THE STICKY DASH. THANK YOU. *TR