NHTSA Complaint #11468453 — 2008 TOYOTA CAMRY SOLARA

TOYOTA has known about this problem for years. They also had knowledge regarding a recall and an extended warranty. Unfortunately, I was not made aware of their extended warranty until it was too late. This vehicle has the melting dash problem which has gotten to a "dangerous" level. The glare on the windshield makes it unsafe for drivers and pedestrians who may be in an area which causes them to be obscured. I know this car is older, but my son who is using this as a cheaper method of transportation doesn't drive it much. It only now has 95,000 miles on it and has always been well maintained. The local dealer gave me a price of $2,500.00 to replace this dash. Also, in addition to the vision issue, I assume there will soon be problems with all the electronics contained in the dash area. I'm asking that the Federal Safety Board force Toyota to do the right thing, since they have told me they will not stand behind the produce. One of their representatives told me that with my history ( 8 or 9 new vehicles since 1990), they may make an exception since their extended warranty expired. They declined my request.