NHTSA Complaint #10615664 — 2013 HARLEY-DAVIDSON FLHTCUTG

AFTER PURCHASING MY BRAND NEW 2013 HD TRI GLIDE I WAS SURPRISED TO FEEL THE HEAT THAT WAS PRODUCED BY THE ENGINE AND EXHAUST ON THE RIGHT SIDE OF THE BIKE. THE TEMPS OUTSIDE WERE ABOUT 80 DEGREES AND MY INNER RIGHT THIGH FELT AS THOUGH IT WAS ON FIRE. I CONTACTED THE DEALERSHIP, BOWLING GREEN HARLEY DAVIDSON, THE SERVICE DEPT RECOMMENDED THAT I HAVE THEM REMOVE THE CATALYTIC CONVERTER AS THIS WOULD HELP WITH SOME OF THE HEAT ISSUE. I PAID CASH FOR THIS TO BE DONE TO THE EMPLOYEE AS THEY SAID THIS WAS NOT A COMPANY PROCEDURE. THEY ALSO RECOMMENDED HIGHWAY PEGS ATTACHED TO THE FARING WHICH I HAD DONE. THIS WOULD ELEVATE MY LEG AWAY FROM THE HEAT. THE TEMPERATURE WAS BETTER AT 80 DEGREES AND UNDER BUT HERE IN KY IT'S OVER THAT MOST OF JUNE THROUGH MID SEPTEMBER. LAST SUMMER I RODE FROM KY TO CT OVER 2 DAYS THAT WERE 95-100 DEGREES AND HAD TO WEAR MY CHAPS AS MY LEG WAS HOT AND RED. HD HAS JUST KEPT TELLING ME THIS IS NORMAL FOR THE TRIKE. I ONLY FOUND OUT TODAY ABOUT BEING ABLE TO FILE A COMPLAINT OR I WOULD HAVE DONE IT SOONER. MY 8 YEAR OLD SON RIDES WITH ME AND EVEN THOUGH HIS FOOT PLACEMENT IS HIGHER HE COMPLAINS OF THE HEAT. *TR