NHTSA Complaint #10615525 — 2006 DODGE RAM 2500

THE PASSENGER SIDE OUTER TIE ROD END FELL OUT OF THE WHEEL. VIOLENT SHAKING OCCURRED BUT KEPT IT IN CONTROL AND I STOPPED. BEFORE THIS HAPPENED, IN MAY OF THIS YEAR I STOPPED IN TO SEE IF MY VEHICLE HAD THE TIE ROD THAT WAS UNDER RECALL NOTICE. THE TECHNICIAN LOOKED UNDERNEATH AND SAID "NO YOUR VEHICLE DOES NOT HAVE THE DEFECTIVE PART." MONDAY AFTER THIS INCIDENT, I CALLED CHRYSLER AND TOLD THEM WHAT HAPPENED AND THE REPRESENTATIVE (BETH) SINCE YOU DID NOT HAVE THE MALFUNCTIONING (RECALL) PART AND BECAUSE OF THE MILEAGE ON THE TRUCK, THAT THERE IS NOTHING THEY CAN DO. BUT SHE SAID TO KEEP YOUR RECEIPTS FOR REPAIR IN CASE THERE WOULD BE A RECALL NOTICE FOR THAT PART. I SAVED THE DEFECTIVE PART AND HAD IT FIXED BY AN INDEPENDENT AUTO CARE SPECIALIST. *TR