NHTSA Complaint #10615509 — 2011 FORD EDGE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10615509 |
| Vehicle | 2011 FORD EDGE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,155 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
COMING OFF OF LAKESHORE DRIVE WITH MY 4 MONTH OLD SON IN THE BACK CAR SEAT AND THE TRUCK JUST GOES LIMP WITH NO POWER. IT DROVE REALLY SLOW AND SO I PULLED OFF TO THE SIDE TURNED OFF THE TRUCK RESTARTED AND SEEMED FINE. THERE WERE CARS COMING UP BEHIND ME THANK GOODNESS NO ACCIDENT. MADE IT TO MY SONS DOCTOR APPOINTMENT AND QUICKLY CALLED THE DEALERSHIP AND THE SERVICE GUY SAID HE HAS HEARD NOTHING WITH THE FORD EDGE AND DOESN'T KNOW WHAT THE WRENCH MEANT. HE SAID I NEED TO BRING IT IN AND I WILL BE CHARGED $125 JUST TO LOOK AT IT. I ASKED IF IT WAS SAFE TO DRIVE BACK WITH MY SON AND HE JUST SAID I DON'T KNOW. SO I ASKED WHY WOULD THE HANDBOOK SAY TO CONTACT THE DEALERSHIP IMMEDIATELY? APPARENTLY THIS SEEMS TO BE AN ISSUE WITH THIS AND NEEDS TO BE FIXED. I HAVE TWO SMALL CHILDREN AND DO NOT WANT SOMETHING SERIOUS TO HAPPEN FOR SOMETHING THAT IS OBVIOUSLY A DEFECT! *TR
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