NHTSA Complaint #10614886 — 2011 CHRYSLER 300

I WAS ON INTERSTATE 40 WHEN I NOTICED A WHINING NOISE COMING FROM MY VEHICLE JUST AS I TOOK MY EXIT. I WAS ABLE TO MAKE IT TO MY DESTINATION WHEN I NOTICED A BURNING SMELL COMING FROM UNDER THE HOOD. I WENT TO THE NEAREST GAS STATION AND SOON AS I PULLED IN MY VEHICLE BEGAN SHUTTING DOWN. THE MESSAGE SAID IT COULD NOT DETECT MY KEY AND IT WAS GOING INTO BATTERY SAVING MODE. SHORTLY AFTER THAT, ALL POWER WAS LOST AND I WAS UNABLE TO RESTART THE VEHICLE, I WAS UNABLE TO ROLL UP MY WINDOWS AND LOCK MY DOORS. IT WAS AFTER MIDNIGHT WHEN THIS OCCURRED AND THE GAS STATION WAS CLOSED I HAD TO ENLIST HELP FROM STRANGERS TO TRY AND FIGURE OUT THE PROBLEM TO NO AVAIL. I ENDED UP STAYING AT A HOTEL OVERNIGHT AND THE NEXT MORNING I WAS ABLE TO GET A JUMP AND GET TO THE NEAREST AUTO PARTS STORE WHERE THEY TESTED THE BATTERY AND DETERMINED THE ALTERNATOR WAS FAILING. I AM NOW IN A POSITION WHERE I CANNOT DRIVE MY VEHICLE WITH THE LIGHTS ON,WHICH MEANS I CANNOT DRIVE AT NIGHT I CAN'T USE THE AC AND IT IS JULY, OR DRIVE WITH THE RADIO ON UNTIL I AM ABLE TO REPLACE THE ALTERNATOR. I AM RUNNING OFF OF BATTERY POWER ALONE UNTIL THIS PROBLEM GETS FIXED. *TR