NHTSA Complaint #10614789 — 2011 JEEP PATRIOT

I PURCHASED MY 2011 JEEP PATRIOT FROM KRAFT NISSAN NOVEMBER 16, 2013. WHEN I INITIALLY PURCHASED IT THEY PRINTED OUT THE VEHICLE HISTORY REPORT SHOWING THAT THE VEHICLE HAS NEVER BEEN IN ACCIDENTS AND THAT THERE WAS ONLY ONE PREVIOUS OWNER. SINCE MY PURCHASE I COMPLIED WITH EVERY SCHEDULED SERVICING AND HADN'T HAD ANY MAJOR PROBLEMS. WELL, JULY 15, 2014, AS I WAS DRIVING ON THE HIGHWAY, THE TRANSMISSION OVERHEATING LIGHT LIT UP SO I DROVE TO THE NEAREST GAS STATION AND IMMEDIATELY CONTACTED THE JEEP CUSTOMER SERVICE LINE AND THE OPERATOR INSTRUCTED ME TO LET THE CAR COOL OFF BEFORE STARTING IT BACK UP TO CONTINUE WITH MY JOURNEY. AFTER ABOUT AN HOUR AND A HALF, I BEGAN TO DRIVE AGAIN AND I IMMEDIATELY CONTACTED KRAFT NISSAN TO SCHEDULE AN APPOINTMENT TO GET MY VEHICLE INSPECTED. MY APPOINTMENT WAS FOR JULY 17, 2014, AND I LEFT MY CAR THERE WITH THEM FOR 10 HOURS, FINALLY I CALLED THEM AND THEY EXPLAINED THAT MY TRANSMISSION FLUID WAS DIRTY AND THAT I NEEDED TO GET IT FLUSHED AND THE PRICE WOULD BE OVER $500. I DECLINED THE SERVICE BECAUSE THE PRICE SEEMED TO BE A BIT STEEP, AND I BEGAN TO CALL AROUND TO FIND A BETTER PRICE, MEANWHILE, I WAS CHARGED A $95 SERVICING FEE EVEN THOUGH THAT SERVICE SHOULD HAVE BEEN COVERED UNDER WARRANTY. AS I STATED BEFORE, I HAVE NEVER HAD ANY MAJOR PROBLEMS WITH MY AUTOMOBILE, WELL, JULY 18, 2014 MY CHECK ENGINE LIGHT LIT UP AND HAS BEEN ON EVER SINCE. IT IS NOW SUNDAY, JULY 20, 2014 AND THE LIGHT IS STILL ON. I AM PLANNING ON TAKING MY AUTOMOBILE BACK IN TO KRAFT NISSAN TO SEE EXACTLY WHY MY 'CHECK ENGINE' HAS BEEN ON SINCE MY VISIT WITH THEM. *TR