NHTSA Complaint #10614742 — 2008 VOLKSWAGEN PASSAT

THE CAR WAS PARKED AND WOULD NOT START EVEN AFTER A CHECK OF THE BATTERY. THE CAR HAD NO POWER WHATSOEVER AND COULD NOT BE PLACED INTO NEUTRAL TO TOW-THE ELECTRONIC EMERGENCY BRAKE WAS ALSO LOCKED.THE VEHICLE SAT TWO NIGHTS IN A SHOPPING CENTER PARKING LOT BEFORE A TOWING COMPANY COULD FIGURE SOMETHING OUT. THE TOW WAS $106.00 TO THE VW DEALERSHIP.THE DEALER WANTED $107 LABOR CHARGE FOR EACH PROBLEM. I ALREADY LOOKING AT A $214.00 BILL FOR THE STARTING ISSUE AND BRAKE.I TOLD THE TECHNICIAN IF THE CAR STARTS THE BRAKE SHOULD RELEASE ACCORDING THE OPERATORS MANUAL-ITS ELECTRONIC.HOW THIS HAPPENED IS A COMPLETE MYSTERY AS THERE HAD NEVER BEEN EVEN THE SLIGHTEST INDICATION.I HAVE SEEN MANY, MANY REPORTS OF THIS SAME ISSUE WITH THIS CAR ON THE INTERNET AS I DID SOME RESEARCH AFTER THIS HAPPENED. I RECEIVED A CALL FROM THE DEALERSHIP- THE STEERING WHEEL MODULE WAS $565 SINCE THE DEALERSHIP HAD TO MOVE THE CAR AND TRY AND GET IT STARTED , ,,WHICH SEEMS RIDICULOUS TO ME GIVEN THAT THE CAR ONLY HAS 90,000 MILES. I TRIED TO GET SOME HELP FROM VW CUSTOMER CARE GIVEN THAT THIS SEEMS LIKE A DESIGN FLAW...IT REALLY IS UPSETTING TO HAVE TO PAY SO MUCH FOR A CAR SO LIGHTLY USED WITH ONLY MAKING 3 MONTHLY VEHICLE PAYMENTS AND. VW WAS COMPLETELY UNWILLING TO WORK WITH ME IN ANY WAY. GERMAN ENGINEERING = GERMAN JUNK! *TR