NHTSA Complaint #10614531 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10614531
Vehicle	2009 BUICK ENCLAVE
Component	STEERING
Date of Incident	June 20, 2014
Date Filed	July 18, 2014
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN MAKING A RIGHT TURN MY STEERING WHEEL LOCKED UP AND I COULD BARELY MAKE THE TURN. THIS HAPPENS RANDOMLY AND IS BECOMING MORE FREQUENT. THIS NOW HAPPENS WHEN I TURN RIGHT OR LEFT, BUT IT STILL IS VERY RANDOM. I ALWAYS HAVE CHILDREN WITH ME AND ONE OF THEM HAS JUST RECEIVED THEIR DRIVER'S PERMIT. I DO NOT FEEL THAT IT IS SAFE FOR MY NEW DRIVER TO PRACTICE WITH THIS VEHICLE....EVEN THOUGH IT IS ONLY 5 YEARS OLD. I LOVE THIS CAR BUT THERE HAVE ALREADY BEEN SEVERAL RECALLS DEALING WITH AIRBAGS AND SEATBELTS AND NOW THE SHOULD BE ONE DEALING WITH THIS POWER STEERING ISSUE. CLEARLY THIS IS NOT AN ISOLATED OCCURRENCE AND THERE ARE NUMEROUS OTHER OWNERS DEALING WITH THE SAME PROBLEMS. THIS ISSUE IS AN ACCIDENT WAITING TO HAPPEN. NOT KNOWING IF YOU WILL BE ABLE TO MAKE A TURN WHEN THERE ARE PEDESTRIANS AND OTHER TRAFFIC IN THE MIX IS NOT SAFE! BUICK...YOU NEED TO GET THIS FIXED!!!!! ONE ANGRY, UNHAPPY CONSUMER! *TR

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