NHTSA Complaint #10614500 — 2013 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10614500
Vehicle	2013 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	July 16, 2014
Date Filed	July 18, 2014
Mileage	44,765 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ON 16 JULY 2014, I WAS DRIVING AND MY VEHICLE JUST STOPPED WHILE I WAS DRIVING IT, FORD CLAIMS THAT THIS IS A SAFETY DEVICE TO PROTECT THE TRANSMISSION, BUT THIS IS A SERIOUS HEALTH AND SAFETY ISSUE FOR PEOPLE AND THEIR LIVES. I COULD HAVE EASILY GOTTEN HURT OR CAUSED A SERIOUS TRAFFIC ACCIDENT IF I WAS ON A DIFFERENT ROAD OR ON THE INTERSTATE. FORD CLAIMS THAT BECAUSE OF THE GRILLE DESIGN THAT THEY HAVE ONT HE VEHICLE IT CAUSES MAJOR ISSUES TO THE AIR CONDENSOR AND TRANSMISSION COOLER, BECAUSE ANY AND EVERYTHING...DEBRIS, ROCKS, INSECTS, BIRDS... CAN CAUSE THE CONDENSOR/COOLER TO BE DAMAGED WHICH WILL CAUSE THE CUSTOMER TO HAVE TO CONSTANTLY PAY OUT OF POCKET EXPENSES. THIS IS A MAJOR SAFETY CONCERN. *TR

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