NHTSA Complaint #10611257 — 2004 KIA OPTIMA

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. THE CONTACT OPENED THE FRONT DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. ADDITIONALLY, THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, HOWEVER THE FRONT DRIVER AND PASSENGER SIDE DOORS UNLOCKED BUT FAILED TO OPEN AS A RESULT THE CONTACT ENTERED THE VEHICLE THROUGH THE REAR PASSENGER SIDE DOOR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE 86,200.