NHTSA Complaint #10611242 — 2009 TOYOTA CAMRY

UPON RESEARCHING THE SMOKE COMING OUT OF THE EXHAUST OF MY 2009 CAMRY LE, I FOUND LOTS OF ONLINE FORUMS WITH OWNERS OF THE CAMRY THAT HAVE BEEN HAVING THE SAME ISSUE. THERE ARE DISCUSSIONS OF LAWSUITS BECAUSE TOYOTA ISN'T TAKING ANY RESPONSIBILITY. I CALLED TOYOTAS CORPORATE OFFICE AND THEY SAID THEY NEVER HEARD OF THE ISSUE, HOWEVER JUST BY A SIMPLE GOOGLE SEARCH I FOUND HUNDREDS OF COMPLAINTS HIGHLIGHTING THE SAME ISSUE WITH THE SAME CAR AND ALL EXPERIENCE THE ISSUE POST 60K MILES, WHICH IS OUTSIDE THE WARRANTY. I ALSO WENT TO A LOCAL DEALERSHIP AND THEY SEEMED VERY FAMILIAR WITH THE ISSUE BUT [XXX] FROM NORTH HOLLYWOOD TOYOTA STATED THAT TOYOTA?S CORPORATE OFFICE WOULD HAVE TO PAY FOR THEM TO DIAGNOSE THE ISSUE. THIS IS A HEALTH HAZARD, AS EACH TIME I POWER ON THE CAR AFTER AN HR OF THE CAR BEING UNDER THE HOT OR COLD WEATHER AND A BIG CLOUD OF SMOKE COMES OUT OF MY EXHAUST VENT. TOYOTA REFUSED TO HELP ME ADDRESS THIS ISSUE AND SIMPLY GAVE ME A CASE # [XXX] AND ASKED TO GO GET THE PROBLEM DIAGNOSED MYSELF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR