NHTSA Complaint #10610982 — 2005 LEXUS RX330

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10610982
Vehicle	2005 LEXUS RX330
Component	STEERING
Date of Incident	July 15, 2014
Date Filed	July 16, 2014
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

REPLACED THE FRONT BRAKE PADS AND ROTORS YESTERDAY ON MY 2005 LEXUS RX330, ON THE PASSENGER SIDE I NOTICED THE INNER TIE ROD BOOT DETERIORATED AND SURROUNDED BY OIL AND/OR GREASE LEAKING. I WAS BAFFLED BY THE POOR CONDITION THIS BOOT WAS IN, TRYING TO FIGURE OUT WHAT AND HOW THIS WAS CAUSED. DURING MY RESEARCH ONLINE, I SOON DISCOVERED SEVERAL COMPLAINTS OF THE SAME DEFECT. THE FIX IS TO REPLACE THE RACK & PINION DUE TO A FAULTY SEAL THAT HAS CAUSED POWER STEERING FLUID TO LEAK INTO THE INNER TIE ROD BOOT AND BREAK DOWN AND DISINTEGRATE THE RUBBER BOOT. A VERY COSTLY REPAIR, THAT I FEEL THE CONSUMER SHOULDN'T HAVE TO ABSORB, BEING LEXUS IS AWARE OF THIS DEFECT. I HAVE 135,000 MILES ON MY RX330. I BOUGHT A LEXUS FOR THE SOLE PURPOSE OF RELIABLITY AND LONGEVITY. I'M WONDERING IF I MADE THE WRONG CHOICE..... ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

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