NHTSA Complaint #10992995 — 2005 LEXUS RX330

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10992995
Vehicle	2005 LEXUS RX330
Component	STEERING
Date of Incident	June 2, 2017
Date Filed	June 3, 2017
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

OWNER TOOK CAR IN FOR ROUTINE 110,000 MILE SERVICE (TOLD IT WOULD BE ABOUT $150). NEXT DAY WAS INFORMED BY DEALER THAT POWER STEERING PUMP AND HIGH PRESSURE POWER STEERING HOSE NEEDED REPLACEMENT. HAD NOT NOTICED ANY SYMPTOMS PRIOR TO THIS, NO LEAKING NOTED BENEATH CAR OTHER THAN WATER FROM AC. DEALER SAID A LEAK WOULD BE FROM SAME PAN AS AC, BUT POWER STEERING FLUID WOULD BE OILY NOT WATERY. I EXPLAINED THAT I DID NOT HAVE ANY SIGN OF POWER STEERING LEAK. PARTS ($665.94) AND LABOR ($217) FOR PUMP = TOTAL ($882.94) PARTS ($528.99) AND LABOR ($294.50) FOR HIGH PRESSURE STEERING HOSE = TOTAL ($831.48) THIS COST WAS $1700 ON TOP OF MY 110.000 MAINTENANCE CHARGE. HAS THIS BEEN A PROBLEM FOR OTHER OWNERS OF 2005 RX 330 ?

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