NHTSA Complaint #10610928 — 2011 BMW 328XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10610928
Vehicle 2011 BMW 328XI
Component ENGINE
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

DRIVING HOME FROM WORK ON MONDAY 07/14/14 AT APPROXIMATELY 5:30PM AND SUDDENLY MY CAR BEGAN TO SHAKE AND THE STEERING WHEEL LOCKED. I COULD HEAR THE ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD AND THANKFULLY I WAS NOT ON THE HIGHWAY. I RECEIVED A LETTER FROM BMW IN JUNE 2014 STATING THEY WOULD BE RECALLING MY SPECIFIC VEHICLE DUE TO ENGINE PROBLEMS. I CONTACTED THEM AS SOON AS I RECEIVED THE LETTER BUT WAS TOLD THE PARTS HAD NOT COME IN YET AND I SHOULD RECEIVE A 2ND NOTICE SHORTLY. I STILL HAVE NOT RECEIVED A LETTER AND NOW I HAVE NOT VEHICLE. THIS SAME ISSUE HAPPENED TO ME BACK IN SEPTEMBER OF 2013. BMW TOOK THE CARE AND TIGHTENED SOME BOLTS ON THE ISSUE AND SAID I WAS GOOD TO GO. *TR

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