NHTSA Complaint #10610928 — 2011 BMW 328XI
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10610928 |
| Vehicle | 2011 BMW 328XI |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
DRIVING HOME FROM WORK ON MONDAY 07/14/14 AT APPROXIMATELY 5:30PM AND SUDDENLY MY CAR BEGAN TO SHAKE AND THE STEERING WHEEL LOCKED. I COULD HEAR THE ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD AND THANKFULLY I WAS NOT ON THE HIGHWAY. I RECEIVED A LETTER FROM BMW IN JUNE 2014 STATING THEY WOULD BE RECALLING MY SPECIFIC VEHICLE DUE TO ENGINE PROBLEMS. I CONTACTED THEM AS SOON AS I RECEIVED THE LETTER BUT WAS TOLD THE PARTS HAD NOT COME IN YET AND I SHOULD RECEIVE A 2ND NOTICE SHORTLY. I STILL HAVE NOT RECEIVED A LETTER AND NOW I HAVE NOT VEHICLE. THIS SAME ISSUE HAPPENED TO ME BACK IN SEPTEMBER OF 2013. BMW TOOK THE CARE AND TIGHTENED SOME BOLTS ON THE ISSUE AND SAID I WAS GOOD TO GO. *TR
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